Privacy Policy for Fluency Lock

 

Privacy Policy

This privacy policy describes how Rob Levin (“we,” “us,” or “our”) collects, uses, and shares information when you use our Fluency Lock mobile application (the “App”).

Children’s Privacy

Fluency Lock is not intended for use by children under the age of thirteen (13). No individual under this age may use the Services, provide any Personal Data (e.g., a name, address, telephone number, or email address). If we become aware that we have collected personal information from a child under the specified age without verifiable parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under this age, please contact us.

Location Data

We use your device’s location (GPS) to personalize your app experience. Location data is not shared with third parties except as required for app functionality. CDPA Compliance: We process location data to improve the app experience. Categories of data processed: GPS coordinates. Data is not sold to third parties. You have the right to opt-out of the processing of personal data.

Speech Recognition

The App uses speech recognition to enable voice features. Speech input is processed on your device and/or by platform providers (Apple/Google). No audio is stored by us.

Audio Playback

The App plays spoken word audio files for learning purposes and that audio may be stored on your device. No audio is recorded or stored from your device.

Analytics

We use Firebase Analytics to collect anonymous usage data to improve the App. Data collected includes device type, usage patterns, and crash reports. See Google’s privacy policy for details.

Cloud Storage

User-generated data may be stored securely in Firebase Storage to support personalized features such as saved progress, favorites, and feedback. Data is not shared with third parties.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify You.

Personally identifiable information may include, but is not limited to: Email address, Password, and Usage Data which may include information such as your: IP address, which screens on the app and how much time spent on those screens and other diagnostic data designed to help us improve the app.

While we implement commercially reasonable safeguards, no system can guarantee absolute security. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Virginia Consumer Data Protection Act (CDPA) Compliance

As required by the Virginia Consumer Data Protection Act (CDPA), we provide the following information:

Purpose of Processing Personal Information: We process personal information, such as location data and usage data, to provide and improve the App’s functionality and personalize your experience.

Categories of Data Processed: We process the following categories of personal data: location data (GPS coordinates), device type, usage patterns, and crash reports.

Types of Data Shared with Third Parties: We share data with third-party service providers, such as Firebase Analytics, to assist us in providing and improving the App.

Categories of Data Sold to Third Parties: We do not sell personal data to third parties.

Categories of Third Parties: We share data with the following categories of third parties: analytics providers (e.g., Google Firebase).

Firebase Privacy & Security https://firebase.google.com/support/privacy

Google Privacy Policy https://policies.google.com/privacy

Firebase Services:

• Firebase Authentication: Stores your email address, display name, and login method (Google, Apple, etc.).

• Firestore: Stores app content and usage data (e.g., topics marked as read or favorited).

• Firebase Storage: Stores audio files and other learning media.

• Firebase Analytics: Tracks app interactions such as screen views and feature usage.

Consumer Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt-out of the processing of your personal data for targeted advertising (note: we do not currently use your data for advertising)

• Submit a request regarding your personal data by contacting us at fluencylock@gmail.com

• Appeal if your request is denied by contacting us at fluencylock@gmail.com

Location Data Disclosure (Google Play Requirement)

In compliance with Google’s Prominent Disclosure Requirement, we disclose that the App may collect and transmit location data, with your permission, to enable personalized features and improve your experience. Location data is accessed only while the App is actively in use and is neither stored nor shared with third parties.

European Union (GDPR) Users

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access, correct, delete, or restrict the processing of your personal data

• The right to data portability

• The right to withdraw consent at any time where processing is based on consent

• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at fluencylock@gmail.com.

California Residents (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of personal information collected about you

• Request deletion of your personal information

• Opt-out of the sale of your personal information (Note: We do not sell personal information)

• Not be discriminated against for exercising your privacy rights

To submit a request or for more information, please contact us at fluencylock@gmail.com.